We have dedicated time and resources into thinking green and investing in the future.
It is vital that Earthmet balances its commercial, social and environmental responsibility to deliver a sustainable business plan. We have implemented a number of measures such as printer cartridge, plastic, paper and pallet management – environmental initiatives.
We are continuously increasing our use of recycled materials such as plastic and use packaging to minimize waste and enable reuse. This is portrayed in the use of our latest Cadweld Powder which comes in a sealed container, reducing powder spillage and enables safer transportation.
As well as an admirable Environmental stance, Earthmet employs a number of set training, behaviour and ethical policies that clearly highlight our commitment to good business practice.
Earthmet are committed in its support against modern slavery and human trafficking and only source goods from reputable supplier partners whose operating practices are in accordance to our Ethical Trading Initiative. Earthmet expects its supply chain to comply to the criteria pertained in this initiative and reserves the right to evaluate their adherence to labour standards that meet both statutory and legal requirements.
Our policy’s are reviewed annually and form part of own philosophy for continuous improvement.
It is the policy of Earthmet Ltd to provide our customers with the highest quality products and expert service in order to achieve maximum customer’s satisfaction. Our dedicated Quality department are continuously testing to ensure perfection and customer satisfaction. Our Research & Development team are striving to create new innovative materials to ensure we can satisfy a growing market of complex needs. Our management and staff are committed to continuously improve procedures, quality, standards and management systems in order to deliver improved turn round times and overall customer service. Every staff member is personally responsible for ensuring that his or her work is of the highest standard and endorses this policy. Management guarantee that all staff will receive full support, resources and necessary training in order to deliver this goal.
At Earthmet we strive to offer you a welcoming and professional service. We deal with your enquiries in an efficient manner and to the best of our ability at all times. Our commitment to our customers is reflected in our: Customer Service Policy We always try to give clear and relevant information. Whatever you need, just ask and we will do everything we can to help you. Earthmet can be contacted by: Post – Phone – Fax – email.
The Earthmet website is packed with useful information and can also be used to contact our friendly and experienced team as www.earthmet.co.uk When you VISIT us a member of our team will greet you immediately in the Reception Area. The person you have come to see will meet you within 5 minutes of your arrival time. We will identify ourselves and be welcoming, courteous and helpful at all times. We will listen to you and respond to your need.